Microsoft Outlook troubleshooting

In today's video you can watch how to create a managed folder through Exchange Management Console. Managed folders together with the retention policy can be effectively used to automatically organize items such as mail, appointments, tasks etc. in the users' mailbox according to the retention settings. In the video the following steps are shown:

- a managed folder is created in Exchange Management Console called 'Old mail managed folder';

- an 'old mail settings' is attached to the default Inbox and set to automatically move mail items that are 60 days old from the Inbox to a managed folder 'Old mail managed folder';

- a managed folder policy object is created called 'old mail policy' and includes (1.) the Inbox and (2.) Old mail managed folder;

- John Brown, whose mailbox will observe the policy, is shown in order to view the mailbox before the Managed Folders are added to the mailbox;

- to activate the policy for John Brown, his mailbox is selected in Exchange Management Console and Messaging Records Management feature (MRM) is enabled and in the Mailbox Settings tab;

Managed custom folders are a premium feature of MRM. Each mailbox that has managed custom folders requires an Exchange Server Enterprise client access license (CAL).

- the policy of managed folders can be applied to the mailboxes either by accessing the Properties of the server and scheduling the Managed Folder Assistant to rund at a certain time or on deman by typing in the Exchange Management Shell Command: start-ManagedFolderAssistant;

- after the command is executed the Managed Folder folder is added as a top level folder in John Brown's mailbox and includes a configured subfolder named 'old mail managed folder'.

 

 

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