Microsoft Outlook troubleshooting

This article describes in details the method of extracting the MSI file, which is located in the installation file of CodeTwo applications.

Sometimes it is necessary to start the installation directly from the MSI file. The installation of all CodeTwo applications consists of two steps:

1.    Starting the application (*.exe)

Here all conditions for starting an application are checked, for example if Microsoft Outlook is installed or if a computer is equipped with Exchange Server. At this step it is also checked if all the necessary libraries are installed, for example Visual Studio 2008 Redistributable Package.

2.    Extracting and starting the MSI file.

The MSI file is extracted to the local Temp folder (the best way to get there is to type %temp% command in the Run window). After extracting the file is opened, and the application starts installing.

Below is a sample procedure of the MSI file localization of CodeTwo CatMan.

The first step is opening CatManSetup.exe file. A window, like in Fig. 1.,  will be displayed.

 
Fig. 1. Welcome window of the installation program.

Displaying this window means that the MSI file has been properly extracted and opened.

Next step is opening the Temp folder. From the Start menu choose Run, and type %temp% command. The Windows explorer with the opened Temp folder will appear (Fig. 2.).

 
Fig. 2. Temp folder window with the selected MSI file of CodeTwo CatMan.

After locating CodeTwoCatMan.msi, it’s possible to copy it into another location for next use.

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